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Authors | Irene Ng, Glenn Parry, Peter Wild |
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Year | 2011 |
Pages | 470 |
Publisher | Springer |
Language | en |
ISBN | 9780857291882 |
File Size | 8.28 MB |
File Format | PDF , EPUB |
Download Counter | 136 |
Amazon | Link |
Google Book | Link |
For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood.